DIXOR Invest s.r.o., located at Dismanova 2623/1, Stodůlky, 158 00 Prague 5, Company ID: 07527454, registered in the Commercial Register maintained by the Municipal Court in Prague under file number C 302201 (hereinafter referred to as “Company” or “we”), is responsible for managing and operating our website. This document aims to inform you, as a user, about our practices concerning the processing and protection of your personal data, as well as any additional information you provide us, in compliance with the applicable data protection regulations, notably the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and Act No. 480/2004 Coll., on Certain Information Society Services.
Our Company collects only the personal data you voluntarily provide when inquiring about our services or during personal, telephone, or written communication as part of fulfilling contractual obligations. Additionally, we may collect information from our website, electronic forms, social media profiles, applications, authorized sources, or publicly available information.
We may collect the following types of personal data based on the information you provide:
Identification Information: e.g., title, last name, first name, address;
Contact Information: e.g., contact address, email, or phone number;
Electronic Information: e.g., IP address, URL, browser type, cookies;
Other Personal Data: provided by you or acquired during service delivery based on a contract (e.g., financing method for real estate purchases, date of birth, personal identification number, copy of an identity card if needed for a specific purpose).
Your personal data is processed for the following purposes and based on the respective legal grounds:
Service Provision: For executing our services and addressing your inquiries and requests (based on contractual performance and our legitimate interest).
Inquiries and Advertising: To address requests for our services and products, including property advertisements (pre-contractual negotiations, preparation, conclusion, and performance of a contract).
Business Communication: To send commercial communications, newsletters, and to process inquiries from other websites, which also requires your consent (legitimate interest and consent).
Service Feedback: To gather customer feedback and testimonials, inform users about experiences with our services, and improve our offerings.
User Behavior Analysis: To analyze website behavior, integrate social plugins, and conduct remarketing activities (legitimate interest and user preferences).
Ad Blocking Detection: To identify and potentially block users with ad-blocking software (our legitimate interest in ensuring the visibility of our offers).
Fraud Prevention: To prevent fraudulent activities and data misuse on our website (our legitimate interest in security, system reliability, and preventing unauthorized access attempts).
For our business activities, we process personal data to ensure efficient service delivery and pre-contractual negotiations. This includes preparing necessary documentation, identifying contractual parties, protecting both parties' rights, and gathering feedback.
We process your personal data based on your consent for marketing purposes outlined within it. These purposes include sending newsletters, offering our products and services, providing information about consumer contests, mortgage offers, and other commercial communications. This consent is entirely voluntary, and you can withdraw it at any time.
We may also reach out with offers and personalized commercial messages if you have previously used our services as part of prior business cooperation. Given our past contact, it’s reasonable to assume you're interested in our services unless you let us know otherwise.
To enhance the functionality of our website, track traffic, optimize marketing tools, and personalize the content of our services, we use cookies. Cookies are small text files, usually consisting of letters and numbers, that are stored on a user’s device by the web browser. These files contain pseudonymized information that helps us collect data about your activity. The primary purpose of cookies is to store your settings and preferences, remember login details, and deliver personalized content and marketing communications. Cookies also allow us to better understand which sections of our website are most visited, helping us analyze its performance. If you prefer not to have cookies collected, you can adjust your browser settings to block them (see links: for Google Chrome, Internet Explorer, Microsoft Edge, Mozilla Firefox, Opera, Safari).
The company may also use web beacons, both on its website and in the emails we send. These web beacons are small graphic elements downloaded from our server that allow us to track email open rates, website visits, and user behavior, enabling us to optimize our digital services and personalize targeted advertising. Through Google Analytics, the company also utilizes related advertising features provided by Google. These include display reports within Google’s ad network, extended anonymous demographic analysis (such as age, gender, interests), and ad display within the content network based on previously viewed products (remarketing). Google AdWords is also employed to enhance ad personalization and targeting, including remarketing efforts. For more information about this tool and how data is processed through it, please refer to Google’s policies.
You can find details on your personal data here. You can personalize ad settings, or adjust them through your Google account. If you prefer that Google Analytics does not collect information on your activity on our website, you can opt out. To do so, simply install the browser add-on to disable Google Analytics tracking, or block the collection and storage of data by installing the browser extension available at this link: Opt-out of Google Analytics. This add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) on our site from transmitting any visit information to Google Analytics. You can also adjust cookie settings through your browser to refuse or restrict certain types of cookies. Please note that disabling cookies may impact the proper functioning of our website.
Our company uses the following types of cookies and pixels to communicate with customers and for behavioral targeting, including retargeting:
Facebook Pixel by Facebook, managed by Facebook Inc. (www.facebook.com). You can prevent the use of this pixel by disabling cookies.
Sklik.cz by Seznam.cz, a.s. (www.seznam.cz). You can prevent the use of this pixel by disabling cookies.
Adform Tracking Pixel by ADFORM, managed by Wildersgade 10B, 1, Copenhagen 1408, Denmark (www.adform.com). You can prevent the use of this pixel by disabling cookies.
The personal information you provide when submitting a service review, such as title, first and last name, review topic, and content, will be processed within these limits. The company publishes only select internal reviews on its website or social media. Currently, user feedback from Google Reviews. The company does not verify user reviews on Google Reviews, as the verification process is solely managed by the platform operator. Additionally, the company is unable to moderate these reviews or verify the identity of individual users. Therefore, it’s possible that user feedback posted on third-party platforms may come from individuals without personal experience with the company. Only selected reviews from Google Reviews are published on the website.
Our website uses the Google Maps service via API. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To enable the Google Maps features, your IP address must be stored. This information is typically transmitted to a Google LLC server in the USA and stored there. We have no control over this data transfer. Using Google Maps supports the efficient presentation of our online offerings and helps you easily locate the sites we reference on these pages. This use represents our legitimate interest as defined in Article 6(1)(f) of the GDPR. For more details on how user data is handled, please refer to Google’s Privacy Policy.
In relation to the purposes mentioned above, the Company may also process your personal data to fulfill obligations arising from specific legal regulations (e.g., Act No. 326/1999 Coll. on the Residence of Foreigners, Act No. 253/2008 Coll. on Certain Measures Against Money Laundering and Terrorist Financing). This includes, in particular, obligations to provide information to authorized and obligated entities, archiving requirements, and other legal duties. In certain situations, the Company may process personal data without client consent to fulfill its legitimate needs. In such cases, the legal basis for processing is the Company's legitimate interest, provided it outweighs the client's interests in protecting personal data. This particularly applies when personal data is processed for purposes such as debt collection, internal administrative tasks, analysis, risk assessment, or marketing to existing clients to offer additional services.
The Company may share your personal data to fulfill legal obligations, improve its services, or with your consent to such sharing. Your personal data may be disclosed to external entities contracted to provide services to the Company, such as web hosting, server hosting, legal services, tax consulting, appraisals, drone operators, 3D mapping providers, homestaging, payment processing, contact and database management, infrastructure provision, and service providers like property owners, developers, social media monitoring, identity management, customer relations management, web analytics, and search engines. This is done only to the extent necessary to provide the relevant service to the Company and third parties who directly or indirectly provide services related to those offered by the Company and are bound to protect personal data to the same extent as the Company. This is always done as needed or agreed upon with you and with your consent to share your personal data with these third parties. The Company requires that external entities use disclosed personal data solely for their intended purpose and makes every effort to ensure that all cooperating external entities keep the data securely protected.
Your personal data may also be disclosed to supervisory authorities or other public authorities in connection with the fulfillment of legal obligations or other entities if necessary to enforce the legal claims of the Company, its Clients, employees, or external brokers.
We will process your personal data only for the necessary time corresponding to the specific processing purpose. If we process your personal data simultaneously for multiple purposes, we will retain it for the purpose with the longest permissible processing period. Personal data for contacting you with our offer, in response to your request, or other commercial communications are processed for as long as a reasonable interest in our offer can be presumed unless you previously objected to such processing. Personal data for personalization purposes are processed for five years from the last business contact date with you.
In providing our services, we may use automated as well as manual processing of personal data, known as profiling, which uses automated information systems. This method is employed for more efficient and higher-quality service provision. Automated processes within information systems are used to assess your specific personal conditions and provide high-quality services based on your preferences.
Providing any of your personal data is voluntary. Please note that regarding data protection and processing, you have the following rights:
Right to access the personal data we process about you and information on how we process it.
Right to data deletion at your request if any grounds for deletion under GDPR exist.
Right to correct inaccurate personal data at your request.
Right to withdraw consent if data processing is based on your consent.
Right to restrict processing (e.g., pending resolution of your objections).
Right to data portability, allowing you to transfer your data to yourself or a third party upon request.
Right to object to processing of your personal data based on our legitimate interests.
Right to lodge a complaint if you believe your personal data is processed contrary to legal regulations.
If you wish to exercise any of the rights mentioned above, please send the relevant request by post to the Company’s registered address at Maiselova 59/5, Josefov, 110 00 Prague 1. You may also withdraw consent to receive commercial communications through the “Unsubscribe” link included in each commercial communication.
Please be aware that if you believe your personal data is being processed in violation of any legal regulations, you have the right to file a complaint directly with the Czech Republic’s Office for Personal Data Protection, website: https://www.uoou.cz/.
To ensure compliance in processing client personal data, the Company has appointed a Data Protection Officer who fulfills duties as stipulated by regulation and other legal requirements. You may contact the officer with your questions, suggestions, or to exercise your rights at the following address: DIXOR Invest s.r.o., Data Protection Officer, Dismanova 2623/1, Stodůlky, 158 00 Prague 5.